technical support domain
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technical support domain
I'm going to build a DW for the technical support domain: helpdesk, customer requests, tickets and so on.
Could you advise which domain described by DW Toolkit is the closest to it?
Thanks
Could you advise which domain described by DW Toolkit is the closest to it?
Thanks
andriy.zabavskyy- Posts : 18
Join date : 2011-09-12

» how to handle mutiple level granularity in retail domain dimensional model
» What to do if BI tool doesn't support drill-across?
» Modeling tool with support for hierarchies
» Data modeling for Multi-language support
» Dimensional model for support ticketing process
» What to do if BI tool doesn't support drill-across?
» Modeling tool with support for hierarchies
» Data modeling for Multi-language support
» Dimensional model for support ticketing process
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